Feel free to browse our FAQ’s or if we still haven’t answered your question please contact us directly https://suremount.co.nz/contact/
FAQs
The delivery charges vary based on your location.
Upper North Island (Northland, Auckland and Waikato) $14.95*
Lower North Island (incl Taranaki and Hawkes Bay) $18.40*
South Island $20.70*
*There are additional charges for Rural Delivery.
We accept direct bank transfer along with MasterCard and VISA
For all orders made before 2pm we aim to deliver overnight North Island* wide and two days for the South Island*.
Rural Delivery is an additional 2-3 days depending on your normal delivery cycle.
We use Windcave secure payment facility so none of your credit card details are held by us.
For more information on Windcave go to http://www.windcave.com
All orders before 2pm are processed by our staff and booked on to our courier company for delivery. You will also receive an automated receipt confirming your purchase details.
An automated copy of your invoice is emailed out to you as part of the ordering process. If you should require further details please contact us.
With our team, honest advice and great customer service come free. We can offer you expert guidance on choosing the right TV bracket for your home. Some of the things we think you should consider for your TV mount include:
- Where will you mount your TV? For example, if you plan to mount it higher than eye level, you might consider a tilt bracket. Or if you want it in a corner, you’ll want to go for a cantilever bracket.
- How heavy is your TV?
- What size is your TV?
- Also, check the back of your television for spacing between horizontal and vertical mounting holes.
Search up the product you are after and inside the product description is a link to the relevant manual. Just click on the link and download the PDF copy of the manual.
If you need to return a product please download, fill out our Return-Request-Form and return it to sales@suremount.co.nz.
Please Note: Products need to be in a saleable condition and within 30 days of purchase.